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How Can We Help?

We're here to support you and your warehouse operations

Common Support Topics

Account & Billing

Questions about your subscription, billing, invoices, or account settings.

Integrations

Help with connecting Slack, QuickBooks, or other integrations. See our integrations page for setup guides.

Warehouse Operations

Assistance with inventory management, shipment tracking, job scheduling, and facility operations.

Team Management

Help with adding team members, managing permissions, and setting up roles.

Technical Issues

Report bugs, performance issues, or unexpected behavior. Please include screenshots if possible.

Support Hours

Monday - Friday:8:00 AM - 6:00 PM EST
Saturday:10:00 AM - 4:00 PM EST
Sunday:Closed

* Email support is available 24/7. Emails received outside business hours will be answered on the next business day.

Contact Information

Company:AstraDiem
Address:3601-F Meeting Street Road, North Charleston, SC 29405, USA
Email:support@huxx.ai
General Inquiries:astra@astradiem.ai
Phone:+1 (843) 405-1152

For privacy-related inquiries, see our Privacy Policy.

For terms of service, see our Terms of Service.